Order cancellation
It is possible to cancel an order by contacting us with this form below (link to form). An order is possible to cancel outright, if the order has not been shipped yet. If the order has been shipped, the only way to cancel is, would be by returning the products unused and unopened. Please do read our common terms and conditions, the return window is 14 days as stated by EU regulation and law. Please do take a note, that we can not offer free returns and keep shipping costs reasonable abroad at the same time. The return costs are to be paid by the customer. Here are the terms and conditions: https://berryheaven.eu/terms-conditions