Delivery Information

Shipping:

  • Currently berryheaven.eu ships to Sweden and Denmark, Slovakia, Czech Republic, as well as most other EU-countries.
  • Due to BREXIT deliveries to UK and Northern Ireland are discontinued in December 2020.
  • The shipping fees are fixed, the sender will choose the most meaningful, available, shipping option for the target country.
  • Shipping is economy priced, therefore the shipping times will vary from 3 working days up to 14 working days or more, depending on the distance to the destination country and area.
  • Please note there is a calculator in the shopping cart to find out your exact shipping fee.
  • The shipping fee two Sweden is 4,90 euro as a fixed price.
  • Baltic states (Estonia, Latvia, Lithuania) 5,90 eur.
  • Selected EU countries, shipping fee: 9.90 eur delivery mainly by DHL Parcel Connect.
  • EU countries mainly 12,95 eur.
  • Romania and Greece eur 12,95 for Priority parcel (post office).
  • Orders exceeding 60 euro are shipped free of charge (with no shipping fee) to Sweden.
  • The final shipping fee will always be displayed before payment.
  • Please pick up or accept delivery of your parcel, a fee of 20,- euro will be debited for parcels which have not been picked up or which have been refused delivery, or which have for some other reason, not related to the sender/seller been returned.
  • Possible returns for deliveries which are not faulty: please contact us first, the return abroad is at cost of the sender.

Berryheaven sends the products by post as a large envelope, post parcel that is picked up from the nearest post office, or as a Consumer Parcel which is to be picked up from a DHL Europe Service Point, closest to the buyer. Accurate, final information regarding the pickup location of a parcel will be sent by SMS, letter or e-mail. Please also remember to check your junk or spam mail folder just in case. We always reserve the right to use any other available shipping method.

For Sweden, please use this service to find your nearest service point: https://www.dhlpaket.se/sv/privatkund.html

  • The buyer has the responsibility to provide accurate information to the seller, including name, address, possible shipping address if it is different from the invoicing address, phone number and e-mail address.
  • The seller will keep the customer updated on the status of the delivery. Most orders received before the afternoon, will be shipped during the same day.
  • The delivery time will vary depending on where the customer is resident. It might vary from 2-8 working days, with 3-4 days being the most common delivery time.
  • Berryheaven reserves the right to choose the most suitable delivery method, based on weight, product shape, cost, value, or any other special circumstances.
  • Any product specific delivery times will be mentioned separately in the product description.

We ship to: Sweden (starting from 4,90 eur) Denmark and Germany (8,90 eur)

Estonia, Latvia and Lithuania (5,90 eur)

Poland, Slovakia, Czech Republic, Belgium, Austria Netherlands (9,90 eur)

Spain, Portugal, Italy, France, Hungary, Romania, Bulgaria, Greece, Slovenia, Malta, and Ireland (12,95 eur)

We do deserve the right to check and amend shipping costs anytime, use the most meaningful shipment option, and ship at a later date if necessary, due to the global pandemic, and the uncertainty it has caused. The customer has the right to withdraw from the agreement before the shipment, and within 14 days from receiving the product, for more information please read our terms and conditions.