Delivery Information

Shipping:

  • Currently berryheaven.eu ships to Sweden and Denmark, as well as other EU-countries if agreed.
  • The shipping fees are based on weight and shape of the item.
  • Please use the calculator in the shopping cart to find out your exact shipping fee.
  • The shipping fee is 4.90 euro for light items, and increases by weight, there is a calculator available in the shopping cart.
  • Orders exceeding 60 euro are shipped free of charge (with no shipping fee) to Sweden.
  • The final shipping fee will always be displayed before payment.

Berryheaven sends the products by post as a large envelope, post parcel that is picked up from the nearest post office, or as a Consumer Parcel which is to be picked up from a DHL Europa Service Point, closest to the buyer. Accurate, final information regarding the pickup location of a parcel will be sent by SMS, letter or e-mail. Please also remember to check your junk or spam mail folder just in case.

For Sweden, please use this service to find your nearest service point: https://www.dhlpaket.se/sv/privatkund.html

  • The buyer has the responsibility to provide accurate information to the seller, including name, address, possible shipping address if it is different from the invoicing address, phone number and e-mail address.
  • The seller will keep the customer updated on the status of the delivery. Most orders received before the afternoon, will be shipped during the same day.
  • The delivery time will vary depending on where the customer is resident. It might vary from 2-8 working days, with 3-4 days being the most common delivery time.
  • Berryheaven reserves the right to choose the most suitable delivery method, based on weight, product shape, cost, value, or any other special circumstances.
  • Any product specific delivery times will be mentioned separately in the product description.